Reference

Our Legal Framework for India Accounts

raja147 operates under a clear legal structure so you always know your rights, your obligations, and how we handle your account data.

Jurisdiction-Aware TermsData Privacy CommitmentAccount Security PolicyFair Use Conditions
raja147 Our Legal Framework for India Accounts
LEGAL SUPPORT CHANNELS

How to Reach Us on Legal Matters

If you have questions about how our legal terms apply to your account, or if you need to raise a formal concern, our support team can connect you to the right channel. We aim to acknowledge legal enquiries within one business day and resolve most matters within five.

Team online

Email Support

Send your legal queries or formal account disputes to our dedicated email channel. We log every request with a reference number so your case is tracked from the moment we receive it to resolution.

Live Chat

Our live chat team is available around the clock and can escalate policy questions to our compliance desk. Use this for faster initial acknowledgement before a formal written response is prepared.

Account Portal

Log in to your raja147 account and navigate to the Help section to submit a structured legal or policy request. This creates a documented record attached directly to your account profile for our team.

HOW WE HANDLE YOUR DATA

Data Practices, Security and Account Control

We treat the data you share with us as a responsibility, not a resource. Here is a concrete breakdown of how we collect, store, protect and respond to requests about your personal…

Data We Collect

We collect the details you provide at registration — name, contact, and payment method identifiers such as UPI handle or linked Paytm number. We also log session activity for fraud prevention and account integrity purposes.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser at any time; disabling analytics cookies does not affect account functionality.

Account Security

Passwords are stored using one-way hashing and we apply two-factor authentication prompts for login attempts from unrecognised devices. If we detect unusual activity, your account is flagged and you receive an alert by registered email.

Data Retention

We retain your account data for as long as your account remains active and for a defined period after closure as required by applicable law. Transaction records linked to UPI, Paytm, or PhonePe payments are retained per financial compliance requirements.

Your Right to Access

You may request a copy of the personal data we hold on your account at any time. Submit the request through the Account Portal or by email and we will provide a structured data export within the timeframe required by applicable regulation.

Requesting Changes or Deletion

If any data we hold is inaccurate, you can request a correction. Deletion requests are handled case by case — some data must be retained for legal and financial record-keeping, and we will explain any limitations clearly when you make the request.

Common Questions About Our Legal Terms

These are the questions we receive most often about our legal terms, your rights under them, and how we handle data and account matters. If your question is not answered here, our support team can provide a written response through the channels above.

Access and eligibility depend on local law in your state or region. Where local law permits participation on raja147, these terms apply to your account in full from the moment you complete registration.

After closure, we retain records for the period required by applicable financial and legal regulations. Personal data not required for compliance purposes is deleted or anonymised within the timeframe set out in our retention policy.

Yes. Submit a data access request through the Account Portal or by email. We will compile and send a structured export of your personal data within the regulatory timeframe — typically within 30 days of the verified request.

Raise the dispute through live chat or email with your transaction reference. Our payments team reviews UPI and Paytm records directly and aims to provide a written decision within five business days of receiving your complete submission.

We process your data on the grounds of contractual necessity — meaning we need it to operate your account — and legitimate interests such as fraud prevention. Where consent is required by applicable law, we collect it at the point of data capture.

We send a notice to the email address registered on your account before any material term change takes effect. You can also view the current version of our terms at any time in the Legal section of the site.

Direct formal written enquiries to our compliance team via the email address listed in the Account Portal under Help and Legal. Include your account reference number so our team can locate your file and respond with accuracy.